{"id":4115,"date":"2020-08-10T21:33:59","date_gmt":"2020-08-10T21:33:59","guid":{"rendered":"https:\/\/tandartsenposteindhoven.nl\/for-patients\/ik-heb-een-klacht\/"},"modified":"2022-10-05T15:03:11","modified_gmt":"2022-10-05T13:03:11","slug":"i-have-a-complaint","status":"publish","type":"page","link":"https:\/\/tandartsenposteindhoven.nl\/en\/for-patients\/i-have-a-complaint\/","title":{"rendered":"I have a complaint"},"content":{"rendered":"<div id='layer_slider_1'  class='avia-layerslider main_color avia-shadow  avia-builder-el-0  el_before_av_section  avia-builder-el-first  container_wrap sidebar_right' style='  height: 430px; max-width: 1400px; margin: 0 auto;' ><\/div>\n<div id='av_section_1'  class='avia-section main_color avia-section-no-padding avia-no-border-styling  avia-bg-style-scroll  avia-builder-el-1  el_after_av_layerslider  el_before_av_layout_row  bluelinefullwidth  container_wrap sidebar_right' style=' margin-top:0px; margin-bottom:0px; '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-4115'><div class='entry-content-wrapper clearfix'>\n<div  style='height:5px' class='hr hr-invisible   avia-builder-el-2  avia-builder-el-no-sibling '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-layout-grid-1'  class='av-layout-grid-container entry-content-wrapper main_color av-flex-cells     avia-builder-el-3  el_after_av_section  el_before_av_layout_row  kleineiconen nobreakheader submenu-not-first container_wrap sidebar_right' style=' '  >\n<div class=\"flex_cell no_margin av_one_half  avia-builder-el-4  el_before_av_cell_one_half  avia-builder-el-first  maxwidthcell  avia-full-contain \"  style='vertical-align:middle; padding:30px; ' ><div class='flex_cell_inner' ><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h1><strong>Ik heb een klacht<\/strong><\/h1>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p><strong>Indien u niet tevreden bent<\/strong><br \/>\nWanneer u opmerkingen, suggesties of klachten heeft kun u deze kenbaar maken door een e-mail met uw personalia en telefoonnummer te sturen naar onze praktijkmanager via <a href=\"mailto:administratie@tandartsenposteindhoven.nl\">administratie@tandartsenposteindhoven.nl<\/a>. Vervolgens nemen wij binnen zeven dagen contact met u op. Veel klachten kunnen worden opgelost in een gesprek. Daarom proberen wij eerst met u tot een oplossing te komen. Mocht het onverhoopt niet lukken om samen een oplossing te vinden dan kunt u gebruik maken van de <a href=\"https:\/\/www.knmt.nl\/\" target=\"_blank\" rel=\"noopener\">KNMT<\/a>-klachtenregeling. In de volgende alinea vertellen wij u hier meer over.<\/p>\n<\/div><\/section><\/p>\n<\/div><\/div><div class=\"flex_cell no_margin av_one_half  avia-builder-el-7  el_after_av_cell_one_half  avia-builder-el-last   \"  style='vertical-align:top; padding:30px; ' ><div class='flex_cell_inner' ><div  class='avia-image-container  av-styling-    avia-builder-el-8  avia-builder-el-no-sibling  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img decoding=\"async\" class='wp-image-3657 avia-img-lazy-loading-not-3657 avia_image' src=\"https:\/\/tandartsenposteindhoven.nl\/wp-content\/uploads\/2020\/08\/Algemeen-T09-F7-9-V2.png\" alt='' title='Algemeen T09-F7-9 V2' height=\"200\" width=\"200\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/tandartsenposteindhoven.nl\/wp-content\/uploads\/2020\/08\/Algemeen-T09-F7-9-V2.png 200w, https:\/\/tandartsenposteindhoven.nl\/wp-content\/uploads\/2020\/08\/Algemeen-T09-F7-9-V2-80x80.png 80w, https:\/\/tandartsenposteindhoven.nl\/wp-content\/uploads\/2020\/08\/Algemeen-T09-F7-9-V2-36x36.png 36w, https:\/\/tandartsenposteindhoven.nl\/wp-content\/uploads\/2020\/08\/Algemeen-T09-F7-9-V2-180x180.png 180w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<div id='av-layout-grid-2'  class='av-layout-grid-container entry-content-wrapper main_color av-flex-cells     avia-builder-el-9  el_after_av_layout_row  avia-builder-el-last  kleineiconen submenu-not-first container_wrap sidebar_right' style=' '  >\n<div class=\"flex_cell no_margin av_one_half  avia-builder-el-10  el_before_av_cell_one_half  avia-builder-el-first  maxwidthcell minheightcell  avia-full-contain \"  style='background: #f7f0dc; vertical-align:middle; padding:30px; background-color:#f7f0dc; ' ><div class='flex_cell_inner' ><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h2><strong>KNMT Klachtenregeling<\/strong><\/h2>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p>Tandartsenpost Eindhoven is aangesloten bij de KNMT. De\u00a0<a href=\"https:\/\/www.knmt.nl\/\" target=\"_blank\" rel=\"noopener\">KNMT<\/a>\u00a0is de beroepsorganisatie van tandartsen, orthodontisten en kaakchirurgen in Nederland. De klachtenregeling van deze tandheelkundige beroepsorganisatie voldoet aan de eisen die de Wet Klachtrecht Cli\u00ebnten Zorgsector aan iedere zorgverlener stelt. De KNMT kan bemiddelen of overgaan tot een formele behandeling van uw klacht en een uitspraak doen. Aan de klachtenregeling zijn geen kosten verbonden.<\/p>\n<p>Meer informatie kunt u opvragen bij de KNMT op\u00a0<a href=\"https:\/\/www.knmt.nl\/\" target=\"_blank\" rel=\"noopener\">www.knmt.nl<\/a>. Daarnaast kunt u eveneens contact opnemen met het Tandheelkundig Informatie Punt (TIP), 0900 20 25 012 (\u20ac 0,90 cent p.m.).<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-buttonrow-wrap avia-buttonrow-left   avia-builder-el-13  el_after_av_textblock  avia-builder-el-last  yellowbuttons'>\n<a href='mailto:info@tandartsenposteindhoven.nl'  class='avia-button  avia-color-theme-color  avia-icon_select-no avia-size-small '  style='margin-bottom:20px; margin-right:20px; ' ><span class='avia_iconbox_title' >Send us an e-mail<\/span><\/a>\n<\/div><\/p>\n<\/div><\/div><div class=\"flex_cell no_margin av_one_half  avia-builder-el-14  el_after_av_cell_one_half  avia-builder-el-last   avia-full-stretch \"  style='background:url(https:\/\/tandartsenposteindhoven.nl\/wp-content\/uploads\/2020\/08\/blokjes.jpg) center center no-repeat scroll; vertical-align:middle; padding:30px; ' ><div class='flex_cell_inner' ><div  style='height:250px' class='hr hr-invisible   avia-builder-el-15  avia-builder-el-no-sibling '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Wanneer u opmerkingen, suggesties of klachten heeft kun u deze kenbaar maken door een e-mail met uw personalia en telefoonnummer te sturen naar onze praktijkmanager via administratie@tandartsenposteindhoven.nl. Vervolgens nemen wij binnen zeven dagen contact met u op. Veel klachten kunnen worden opgelost in een gesprek. Daarom proberen wij eerst met u tot een oplossing te komen. Mocht het onverhoopt niet lukken om samen een oplossing te vinden dan kunt u gebruik maken van de KNMT-klachtenregeling. In de volgende alinea vertellen wij u hier meer over.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4042,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-patienten.php","meta":{"footnotes":""},"class_list":["post-4115","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I have a complaint - Tandartsenpost Eindhoven<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tandartsenposteindhoven.nl\/en\/for-patients\/i-have-a-complaint\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I have a complaint - Tandartsenpost Eindhoven\" \/>\n<meta property=\"og:description\" content=\"Wanneer u opmerkingen, suggesties of klachten heeft kun u deze kenbaar maken door een e-mail met uw personalia en telefoonnummer te sturen naar onze praktijkmanager via administratie@tandartsenposteindhoven.nl. 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